Associate, NOC Relations & Planning

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Associate, NOC Relations Planning:

The Team: The National Olympic and Paralympic Committee Services (NCS) Team’s aims is to engage, empower, and support 206 National Olympic Committees (NOCs) and 185 National Paralympic Committees (NPCs) in the preparation and planning of the most seamless, innovative, and engaging Games experience ever for their athletes, team officials, and delegation members.

NCS is organized into two key workstreams: Relations Planning and Services and Operations. These two workstreams create a trusted and impactful client-centered cross-functional team which delivers the opportunities, channels, and support required for NOCs and NPCs to successfully engage with LA28, and to prepare to bring their athletes and delegations to the LA28 Olympic and Paralympic Games.

The NCS team is also charged with the creation and management of a range of critical programs and services in accordance with LA28, IOC (International Olympic Committee), and IPC (International Paralympic Committee) guidelines in the lead-up to and throughout the Games-time period including workshops, seminars, reporting, and operation centers.

Key Responsibilities:

NOC NPC Relations

Cultivate and  maintain  trusted, transparent, and authentic client relationships with 15-25 NOCs or NPCs.

Oversee client correspondence ensuring  timely ,  transparent  and clear communications.

Support the review and production of key documents, policies, and client informational resources, and support the distribution of those resources to clients in  a timely ,  consistent  and coordinated manner.

Manage  client escalation pathway throughout the Games lifecycle,  consolidating  client issues/feedback and  subsequent   issue  resolution.

Support the coordination and delivery of highly impactful NOC and NPC visits including generation of post-visit follow-ups and reports.

Support the delivery of all  Pre-Games  readiness activities for NOCs and NPCs including Open Days, Chefs de Mission Seminars and more.

LA28 presence at  meetings and seminars.

NOC NPC Planning:

Cultivate and  maintain  trusted, transparent, and authentic cross-functional client relationships with 8-10 Functional Areas (FAs).

Support NOC/NPC and LA28 FA discovery meetings, presentations, and planning sessions to capture key information and trends in NOC/NPC planning.

Monitor the athlete journey from touch-down to take-off,  validating  service levels and venue plans  impacting  the NOC/NPC delegation   journey

Integrate with LA28 FAs as a trusted and valuable central resource of NOC/NPC specific information to support their planning

Manage status tracking and reporting tools reflecting progress on NCS and LA28 FA milestones

Implement strategies to mitigate identified gaps and meet the demands of NOC/NPC delegations

Conduct critical reviews,  edits  and validations of publications from other FAs to ensure accuracy and compliance prior to their release and submission to NOCs and NPCs

Games-time Operations:

Perform a wide range of activities, including stress tests at the Village, setup and preparation of workspaces, coordination of team arrivals and allocation, and nightshifts.

Support, execute, and oversee projects across functional areas, ensuring alignment with communicated timelines, deliverables, and expected outcomes.

Serve as a critical member of the Games-time event operations and support of the NCS Service Center

Serve as a key point of contact for assigned NOCs and/or NPCs during Games-time

Effectively implement critical Games-time processes such as issue capture, resolution management, client communications

Support all other duties as assigned which may include tasks such as NOC/NPC move-in activities, distribution of NOC/NP…