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Receptionist

Serenity Mental Health Centers · Orlando, Florida, United States · Posted Jul 6, 2026

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Receptionist

Position: Receptionist

Schedule: 3 Days/Week | 13-Hour Shifts

About the Role

As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast-paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.

What You’ll Do

Greet every visitor with warmth and professionalism

Manage check-ins and check-outs, verify information, and assist with forms

Schedule and confirm appointments

Maintain a clean, calm, and welcoming front desk area

Use digital tools and office systems efficiently

Support teammates and adapt to changing needs

What You Bring

A people-first attitude with excellent communication skills

Ability to multitask and stay calm under pressure

Comfortable using email, calendars, and scheduling systems

Willingness to learn new processes and tools

1+ year of customer-facing experience (retail, hospitality, etc.)

High School Diploma or GED

Why You’ll Love Working Here

10 PTO days (15 after year 1) + 10 paid holidays

90% covered health, dental & vision insurance

401k + internal growth opportunities

Referral Bonuses - Get rewarded for bringing great people into the team

About Serenity

At Serenity, we believe in creating positive, life-changing experiences for our visitors. By leveraging innovative technology and top-notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we’re looking for team members who are passionate about making that happen.

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