Partner Operations

Partner Operations

PetInsuranceQuotes.com helps connect pet owners with insurance options through a growing network of veterinary clinics, breeders, and other pet industry partners. As part of a group of affiliated companies focused on digital marketing and customer acquisition, you'll work alongside the broader VOGLIO team while helping support and grow the PetInsuranceQuotes.com partner network.

This is a hands-on operations role responsible for maintaining inventory, physically fulfilling and shipping partner marketing materials, supporting conferences and events, and helping create a great experience for partners and customers. You'll work across fulfillment, logistics, customer support, and partner engagement while helping keep a growing partner network running smoothly.

If you're organized, proactive, and enjoy being the person who keeps things running smoothly, we'd love to hear from you.

Primary Responsibilities

Manage the fulfillment and inventory of marketing collateral, including preparing, packing, shipping, and organizing materials for partner organizations

Coordinate conferences, trade shows, webinars, and other partner-facing events, including logistics, materials, and on-site support

Monitor inventory levels, forecast replenishment needs, and coordinate with vendors to ensure materials remain available

Monitor and respond to customer and partner inquiries in a timely, professional, and brand-consistent manner.

Support partner outreach efforts, including identifying prospective partners, engaging with potential partner organizations, and helping grow the partner network

Help improve and scale operational processes as the business continues to grow

Qualifications

1+ year of experience with business partners in operations, logistics, fulfillment, customer support, administrative support, or a related field

Strong organizational skills and attention to detail

Excellent written and verbal communication skills

Ability to manage multiple priorities, solve problems, and work independently

Experience coordinating with vendors, suppliers, customers, or external partners

Experience using business systems, spreadsheets, or e-commerce platforms to manage workflows and track information

Ability to lift and move boxes up to 40 pounds

Ability to travel for conferences and trade shows approximately 4–5 times per year, including occasional weekend travel

Nice to Have

Experience with Shopify or a similar e-commerce platform

Experience with inventory management, shipping, or event coordination

Experience in the pet, veterinary, insurance, or related industries

Familiarity with AI-powered productivity and research tools such as Claude or ChatGPT

What Makes This Role Unique

You'll have a mix of operational, logistical, customer-facing, and event-related responsibilities rather than focusing on a single function.

You'll be the primary owner of many of the day-to-day operations that keep the partner network running.

You'll be joining a team that is still building and refining processes, giving you the opportunity to help shape how the function evolves.

As the business grows, there will be opportunities to take on additional ownership and expand your scope.

Is This You?

You're highly organized and enjoy creating order from moving pieces

You take ownership of your work and follow through on details

You're comfortable rolling up your sleeves and handling both administrative and hands-on operational work

You enjoy supporting customers and partners and helping create a positive experience

You're excited about joining a growing business and helping build something over time

Compensation Benefits

Salary Range: The hourly rate range for this position is $26.00-$34.00 per hour. Actual compensation will be determined based on skills, experience, and qualifications.

Health Coverage: Medical, dental, and vision insurance.

Retirement: 401(k) plan with company match.

Time Off: Flexible PTO with no set accrual limits, plus 12 paid company holidays annually.

Work Location

This position is onsite, based in Seattle, WA (98121).

Please note: To be considered for this role, applicants must reside in the state of Washington , in accordance with VOGLIO’s location-based employment requirements and applicable state and federal law.

Sponsorship Work Authorization

VOGLIO does not offer work visa sponsorship for this position. All candidates must be authorized to work in the United States and will be required to complete employment eligibility verification upon hire.

VOGLIO is proud to be an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace. We welcome applicants of all backgrounds and identities. Qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic.

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