Account Manager - Custom Sales
Branded Bills · Tempe, Arizona · Posted Jun 27, 2026
Apply on company site Track it in JobSkout
Job Title: Account Manager (AM)
Department: Custom Sales
Reports To: Custom Sales Manager
Location: Tempe, AZ (On-site)
FLSA Status: Exempt
Employment Type: Full-Time
Position Summary
As a Branded Bills Account Manager (AM), your responsible for managing and nurturing client relationships, ensuring their needs are met, and driving the growth of assigned accounts. This role involves acting as a liaison between clients and internal teams, identifying opportunities for upselling, and delivering exceptional service to achieve high client satisfaction and retention. The ideal candidate is detail-oriented, customer-focused, and skilled at managing multiple accounts.
Key Responsibilities:
•
Client Relationship Management:
•
Serve as the main point of contact for assigned clients, addressing their needs and concerns promptly.
•
Build and maintain strong, long-term relationships with key stakeholders.
•
Account Growth and Development:
•
Identify opportunities to upsell or cross-sell additional products and services.
•
Develop and implement account strategies to achieve revenue growth and client success.
•
Performance Monitoring and Reporting:
•
Ensure all agreements align with both client and company objectives.
•
Track account performance, including revenue, satisfaction metrics, and KPIs.
•
Prepare and deliver regular reports to clients and internal leadership.
•
Market Insights:
•
Stay informed about industry trends, competitor activities, and client-specific developments.
•
Provide strategic recommendations based on market insights to improve client outcomes.
Qualifications:
•
Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
•
3+ years of experience in account management, client services, or sales.
•
Proven track record of managing multiple accounts and meeting performance goals.
•
Strong knowledge of CRM software (e.g. HubSpot) and project management tools.
•
Excellent communication, negotiation, and problem-solving skills
What We Offer
•
Competitive salary commensurate with experience
•
Medical, dental, and vision insurance
•
Short-term and long-term disability coverage
•
Voluntary life insurance
•
401(k) with tiered employer match + profit sharing
•
Flex PTO
•
Paid parental leave
•
Employee discount on Branded Bills products
Compensation: $40,000 (exempt/salaried)
Commission: 3%
Branded Bills is an equal opportunity employer.
Must be authorized to work in the U.S.