Child Care Advisor Lead

Provide quality customer service to Child Care clients and co workers

Serve as a support for the Child Care Supervisors

Participate in the training and development of the Child Care Advisors

Act as a peer support to Child Care Advisors

Manage cases for other employees and employees relatives

Complete reports (Early Term)

Resolve client concerns (face to face, phone or email)

Complete referred customer contacts and provide a update

Participate in the facilitation of all staff meetings

May serve as the Appeals

Accept and coordinate referrals for child care from authorized referral sources

Provide informational support/instruction to parents as needed

Refer suspected fraud or misuse to the Child Care Services

Participate in outreach initiatives

Complete Company Academy trainings, as assigned

Perform additional duties as assigned

Bachelors degree from an accredited college or university and/or two years full-time experience in child development, child care licensing, or social service work

Excellent verbal and written communication skills

Demonstrated customer service and leadership skills

Familiarity with the communities being served, with knowledge and understanding of local needs and resources

Use of personal vehicle may be required, if so, must have a current valid Drivers License with Good Driving Record and valid auto insurance

All your information will be kept confidential according to EEO guidelines.

Auxiliary aids and services are available upon request to individuals with disabilities.

Relay Texas : 1.800.735.2989 (TDD) 1.800.735.2988 (voice) or 711

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.