Business Development Representative - NAM/LAM
Airship · New York City, NY and Chicago, IL · Posted Jul 1, 2026
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About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit www.airship.com , read our blog or follow us on LinkedIn.
About the Role
As a Business Development Representative (BDR) at Airship, you will play a critical role in driving both new customer acquisition and expansion within our existing customer base. This is a more sophisticated BDR role designed for candidates with 1–2 years of sales development experience who are ready to have higher-impact, consultative conversations. You will be responsible not only for generating net-new pipeline, but also for engaging existing customers in meaningful discussions around cross-sell and upsell opportunities in partnership with Account Executives and Growth Managers.
This role requires strong discovery skills, business acumen, and the ability to tailor conversations to meet customer needs, utilize relevant use cases, and identify growth opportunities.
What You'll Do
Identify, research, and qualify net-new accounts and buying groups to generate new logo pipeline
Engage existing Airship customers to uncover expansion opportunities, including cross-sell and upsell motions
Initiate and manage outbound and inbound prospecting efforts via phone, email, social, and other channels
Conduct thoughtful discovery conversations to understand prospect and customer goals, challenges, and use cases
Clearly articulate Airship’s value proposition across different personas and stages of the customer lifecycle
Partner closely with Account Executives and Growth Managers to align on account strategy, messaging, and next steps
Nurture and advance opportunities from initial engagement through qualified meetings
Maintain accurate and timely activity, notes, and pipeline data in Salesforce
Collaborate with Marketing, Sales, and Enablement to continuously improve messaging and outreach strategies
Stay current on industry trends, customer use cases, and competitive landscape.
What We're Looking For
1–2 years of experience in a BDR, SDR, or similar sales role, preferably in B2B SaaS
Demonstrated ability to generate pipeline through outbound prospecting and consultative conversations
Experience engaging both new prospects and existing customers in value-based discussions
Strong written and verbal communication skills with the ability to adapt messaging by persona and context
High level of business curiosity and comfort navigating more complex sales conversations
Proven track record of meeting or exceeding activity and pipeline goals
Proficiency with CRM and sales tools (Salesforce, sales engagement platforms, data tools)
Strong organizational skills, attention to detail, and follow-through
Ability to work independently while collaborating closely with cross-functional partners
Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
A plus Bilingual fluency in English and Spanish (written and verbal); ability to conduct discovery and qualification conversations in both languages
Work Location Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is in office and may require up to 10% travel based on business needs or as requested by your manager.
Compensation
Starting Pay Range: $28/hour (approximately $58,240 annualized)
This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills…