German Speaking Travel Support Advisor | Relocate to Sofia, Bulgaria
Mercier Consultancy Group · TELECOMMUTE · Posted Jul 9, 2026
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Are you passionate about travel and helping people create great experiences?
We are hiring German - speaking Travel Support Advisors to join our international teams in Sofia , Bulgaria.
In this role, you will support German-speaking travelers with bookings, travel questions, and service-related requests. You will help customers before, during, and after their travel experience while delivering excellent support.
Join a multicultural team and build your international career while living and working in Sofia.
Key Responsibilities
Provide German-language support to travelers via phone, email, and/or chat.
Assist customers with bookings, reservations, and travel-related questions.
Provide accurate information about services and policies.
Handle changes, requests, and customer concerns.
Maintain detailed records of customer interactions.
Ensure a smooth and positive customer experience.