Business Analyst [Term-Limited]
Aclu · New York, New York, United States · Posted Jun 23, 2026
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ABOUT THE JOB
The ACLU seeks applicants for the full-time position of Business Analyst in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a 2-year term-limited position.
The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support.
This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).
WHAT YOU'LL DO
Reporting to the Associate Director of Business Analysis Reporting , the Business Analys t will support launch and stabilization of CRM migration project and serve as functional liaison for ongoing strategic Development Department projects . In collaboration with ACLU’s N ational and A ffiliate fundraising community ; D evelopment D ata , S ystems , and R evenue O perations (DDSRO); and the Tech department, t he Business Analyst will define unmet business needs, outline solutions, and construct systemwide enhancement recommendations.
YOUR DAY TO DAY
Leading requirements gathering sessions and interviews for general fundraising and development projects
Writing requirements and user stories as needed for assigned projects
Conduct User Acceptance Testing: designing tests, coordinating testers, overseeing testing activity, monitoring result logging, escalating defects, and verifying fixes
Compose procedural instructions, including visualizations, that may inform direct training and support materials
Create user-facing documentation for the reporting workstream of the CRM migration project as needed
Support Data Definitions refinement work and maintain fundraising operational glossary
Maintain BI dashboard logic library in collaboration with reporting colleagues
Document project discovery process and preserve decisions, organizing and categorizing documentation to optimize findability
Create solution design documents
Facilitate change management by liaising with Support, Training, and Knowledge team to communicate process changes that impact end user support
Support project launch planning by identifying actions and solutions to deploy, anticipating ways to mitigate risk and increase effectiveness of go-live
Facilitate issue discovery and partner with Data teams to monitor system behavior
Assis t in team roadmapping and capacity planning as needed
FUTURE ACLU'ERS WILL
Be committed to advancing the mission of the ACLU
Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
WHAT YOU'LL BRING
Strong project management skills, including defining project scope, creating project plans, problem-solving, coordinating team members, and advancing goals within stated timelines.
Experience conducting in-depth requirement assessments with critical stakeholders and translating results and findings into proposals and recommendations for Tech teams
Ability to juggle multiple priorities in a fast-paced environment
Experience with both waterfall and agile software development
Capacity to scope, manage, and deliver on assigned projects, both independently and collaboratively
Strong interpersonal, communication, and presentation skills including ability to positively influence and persuade, and to use listening, diplomacy, and tact to build internal relationships
Technical writing skills and ability to translate technical concepts to non-technical stakeholders and vice versa
Proficiency with Asana or other project management software
Familiarity with diagramming and collaborative design and documentation tools
Familiarity with CRM reporting and/or business intelligence tools such as Tableau, Hex, etc.
SQL proficiency preferred
Experience with fundraising operations preferred
Experience working at large, complex nonprofits preferred. Experience at a national or international federated organization in constituent data management a plus
Experience with Blackbaud CRM products a plus
COMPENSATION
The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $128,294.00 ( Level G ), reflecting the salary …