Residential Property Manager

Property Manager

DWM Property Management (Arlington, MA), is a full-service residential property management company offering quality services in Somerville, Cambridge, and surrounding towns. DWM specializes in managing small-mid-size residential properties including condominium associations, multi-family units, and individual units. We are managing the search for a full-time, on-site Property Manager.

Essences of the Position

You, as the successful candidate, will be responsible for overseeing the daily operations of residential properties, including condominium associations and multi-family units, handling tenant inquiries, coordinating maintenance and repairs, and ensuring compliance with local regulations. The properties are primarily in the Cambridge, Somerville area.

Key Support for the Property Manager

• The Assistant Property Manager will handle all accounting tasks, snow removal, landscape contracting, and sending out new and renewal leases.
• An overnight Call Center contacts the maintenance crew with the issue, not you.
• The leasing of units is handled by a team that will market and show the units, draft the lease, and schedule background and financial checks.

Key Responsibilities

• Maintain positive resident and client relations and promptly address any issues or concerns.
• Process, schedule, and manage service, maintenance, and capital improvements. This includes identifying and communicating problems related to all aspects of each property.
• Conduct and lead annual owners’ meetings for condominium associations.
• Create annual budgets.
• Manage the turnover process for vacant apartments, renewals and leasing.
• Occasional on-call availability for emergencies including occasional evenings and weekends, including handling occasional lockouts, heat issues, etc.
• Conduct property visits as required.
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Qualifications

• 2+ years of property management or real estate experience.
• Bachelor’s degree in real estate, Business Administration, or related field.
• Skilled in verbal & written communication, conducting Zoom meetings, negotiation, customer service, prioritization, and time management.
• Experience managing and conducting meetings for Condo Associations.
• Highly proficient in property management software, Google workspace tools, Microsoft Office suite, Zoom. Experience with Buildium a plus!
• Strong organizational, detail-oriented, and proactive approach to property management. Ability to multitask and work under pressure in emergency situations.
• Ability to problem-solve with an even temperament and work in a small, group environment.
• Driver's license required.

A Little Bit About Our Client

They are a small close-knit team providing exceptional service to their clients and tenants. The environment is collegial, supportive, goal focused and applies a good portion of common sense in all dealings.

Compensation is strong and includes a full complement of benefits – matching 401(k), medical, dental, etc.

• If you have the background and drive to grow an organization, then we look forward to talking with you!