Assistant Store Manager - Mall at Millenia, Florida

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

Responsibilities

Provide excellent customer service by greeting and assisting customers in a friendly and professional manner

Actively engage with customers to understand their needs, offer product recommendations

Manage the teams sales and service standards

Stay informed about current products, trends and promotions to provide up-to-date information to customers

Working towards visual merchandising guidelines set for the store

Training and developing team members

Maintain store standards throughout the store, including the back-of-house

Maintain and monitor all store operations, including back-of-house

Liaise with Head Office teams for all business updates in the absence of the Store Manager

Daily monitoring of the teams KPI’s

Motivate and drive the team

Support store manager in recruiting for store

Be a role model for the brand and maintain personal presentation standards and that of teams

Maintain store health and safety regulations

Ensure all products are properly tagged with accurate pricing and product information

Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment.

Closing and opening the store, as well as setting up the cash register

Support with inventory management and organization of stockroom

Replenish the shop floor as and when necessary

Communicate daily needs of store and team with the store manager

Hold regular one to one meetings with team members to manage and maintain performance