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Medical Appointment Setter

Winning Assistants · TELECOMMUTE · Posted Jul 9, 2026

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Job Title: Medical Appointment Setter [JW -RBT]

Position Type : Full-time

Work Hours: 8:00 AM - 5:00 PM Pacific Daylight Time, Monday - Friday

Salary rate: $5-$7

Job Responsibilities:

Answer inbound calls promptly and professionally.

Respond quickly to new patient inquiries and convert leads into scheduled appointments.

Follow up with prospective patients through phone, email, and text.

Maintain excellent customer service throughout the patient journey.

Schedule, reschedule, and confirm patient appointments using Jane EMR.

Perform courtesy insurance eligibility and benefits verification for out-of-network patients.

Update and maintain accurate patient information in the EMR.

Follow up with inactive patients to encourage them to return for care.

Build relationships with referring providers such as orthopedic clinics, hand surgeons, and other medical offices.

Conduct outreach to referral partners to help grow the practice.

Manage the owner's calendar and email as needed.

Complete other administrative tasks to support daily operations.

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