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Associate ATS Analyst
SPRM · Virtual, DR, Dominican Republic · Posted Jul 7, 2026
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The Associate ATS Analyst provides technical support to internal customer-facing teams by resolving escalated product issues across the supported portfolio. This role utilizes in depth product knowledge, REST API fundamentals, and diagnostic tooling to diagnose and resolve cases independently. Contributing to team documentation and process improvement efforts, this role supports consistent, high-quality escalation outcomes.