Population Health - Account Manager II
Lockton Companies · Kansas City, Missouri · Posted Jul 2, 2026
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Kansas City, Missouri, United States of America
The Account Manager will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.
Responsibilities Responsible for implementing new client launches including carrier involvement, communications campaign, employee correspondence, implementing and adhering to a project timeline, communicating program specific to client and information exchange (file transfers, enrollment systems, etc).
Responsible for routine service, which includes the development and execution of service schedule, participation reporting (if relevant), and coordinating questions/initiatives with the client and carriers, conducting surveys.
Meets with clients alone or in conjunction with Account Executive or Unit Leader according to standardized client meeting schedules.
Conducts all marketing efforts as assigned by the unit.
Reviews agreements and/or documents such as employee booklets, carrier contracts, etc.
Responsible for explaining new benefit offerings and communication strategies to existing clients.
Develops prospective client proposals.
Qualifications Minimum of a Bachelor's Degree in a business related field and/or equivalent experience in the insurance industry.
At least 3 years’ experience in the insurance industry, specifically in the employee benefits area is required.
Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
Demonstrated presentation skills including preparation and execution.
Strong project management and organizational skills.
Excellent customer service skills, with the ability to develop sound relationships with multiple clients.
Ability to interact with vendors effectively.
Good working knowledge of financial arrangements and products available to clients.
Equal Opportunity Statement Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
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