On-Site Property Manager

This position will be a property in the 97220 zip code.

POSITION OVERVIEW

The primary responsibility of the On-Site Property Manager is to oversee the daily operations of assigned multifamily properties to ensure strong financial performance, high resident satisfaction, and compliance with company standards.

This role is accountable for maintaining 96% or higher occupancy, delinquency at or below 2%, operating within approved budgets, and ensuring consistent execution of leasing, maintenance, and resident communication standards. Success in this role requires disciplined follow-through, proactive problem solving, and effective leadership of on-site staff.

KEY RESULTS

The On-Site Property Manager is expected to consistently achieve the following results:

• Maintain minimum 96% physical occupancy across assigned properties
• Maintain delinquency at or below 2% of monthly rent
• Ensure properties operate within approved budgets and report variances
• Execute timely lease renewals and minimize vacancy days
• Maintain accurate rent rolls, files, and documentation in AppFolio
• Deliver a professional, well-maintained property and positive resident experience

PRIMARY RESPONSIBILITIES

Property Operations & Oversight

• Manage the day-to-day operations of apartment up to 200 units across multiple properties
• Maintain consistent on-site presence and oversee property appearance, cleanliness, and safety
• Conduct weekly common area inspections and annual unit inspections
• Ensure compliance with Fair Housing laws, landlord-tenant regulations, and company policies

Leasing, Occupancy & Retention

• Advertise vacancies and ensure units are listed within required timelines
• Conduct showings, screen applicants, complete leases, and process move-ins
• Coordinate and execute lease renewals in accordance with budgeted increases and timelines
• Implement resident retention initiatives to reduce turnover and vacancy loss

Delinquency & Rent Management

• Monitor rent collections and delinquency daily
• Follow company rent collection and notice procedures consistently and legally
• Communicate with residents regarding balances and payment expectations
• Escalate delinquency issues to the Portfolio Manager as required

Financial & Budget Awareness

• Operate properties in alignment with approved annual budgets
• Track expenses, submit invoices, and monitor budget variances
• Provide monthly budget comparison narratives to the Portfolio Manager
• Maintain accurate rent rolls and financial records

Maintenance & Vendor Coordination

• Coordinate work orders, unit turns, and preventative maintenance
• Supervise on-site maintenance staff and vendors
• Ensure maintenance issues are addressed promptly and documented properly
• Assist with bid coordination and oversight of approved repairs and projects

Staff Supervision & Leadership

• Supervise and support assigned on-site team members
• Ensure staff follow company procedures, safety standards, and documentation requirements
• Provide direction, feedback, and escalation to Portfolio Manager when needed

Owner & Resident Communication

• Communicate professionally with residents regarding questions, concerns, and notices
• Assist the Portfolio Manager with owner communication related to property status, projects, vacancies, and improvements
• Ensure all communications are logged and documented in AppFolio

Documentation & Compliance

• Ensure all leases, notices, inspections, photos, and communications are properly uploaded in AppFolio
• Maintain audit-ready resident and property files
• Follow all company documentation and reporting standards

AS-NEEDED RESPONSIBILITIES

• Attend required meetings and training sessions
• Assist with onboarding new properties or staff
• Support special projects and operational initiatives as assigned

POSITION QUALIFICATIONS

• Must have previous experience managing multifamily properties.
• 2–5 years of multifamily property management experience preferred
• Experience managing on-site staff strongly preferred
• Familiarity with leasing, renewals, unit turns, and delinquency processes
• AppFolio experience strongly preferred
• Strong organizational, communication, and follow-up skills
• Ability to work independently while adhering to structured procedures

POSITION DETAILS

This is a full-time, on-site position.

Hours are 8:30 am to 5 pm Tuesday through Saturday.

Pay: $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you managed a residential portfolio of 50+ units as a primary responsibility?
• Are you comfortable working onsite at a fixed property location Tuesday through Saturday between 8:30 am and 5 pm?

Experience:

• Property management: 1 year (Required)

Work Location: In person