Cutomer Service Representative

We are seeking a detail-oriented and customer-focused Customer Service Representative to support daily operations in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring a high level of service across all interactions.Key ResponsibilitiesRespond to inbound calls, emails, and customer inquiries in a timely and professional mannerResolve customer issues, complaints, and requests with a focus on customer satisfactionProcess orders, updates, and account changes accurately within internal systemsMaintain detailed and accurate documentation of customer interactionsCoordinate with internal departments to resolve service or account-related issuesProvide product, service, or policy information to customers as neededSupport administrative tasks including data entry, reporting, and schedulingEnsure adherence to company policies and service standards