Customer Service Attendant

Job Description:

Starbucks is seeking a Customer Service Attendant to support beverage preparation, assist customers, and ensure smooth daily store operations in a fast-paced coffee shop environment. This role focuses on delivering high-quality service, maintaining product standards, and creating a welcoming atmosphere for every guest.

Key Responsibilities:

• Prepare coffee, espresso, and cold beverages according to company recipes and quality standards.
• Accurately take customer orders and process payments using cash and card systems.
• Provide friendly, efficient, and personalized customer service.
• Handle food items following proper food safety and hygiene guidelines.
• Maintain cleanliness and organization of workstations, equipment, and customer areas.
• Restock cups, ingredients, and supplies throughout shifts as needed.
• Assist with drive-thru operations when required.
• Work collaboratively with team members to ensure quick and accurate order fulfillment.

Essential Skills:

• Previous experience in customer service or food service preferred but not required.
• Ability to work effectively in a fast-paced environment.
• Strong communication and interpersonal skills.
• Basic math skills for handling transactions.
• Flexible availability, including mornings, evenings, weekends, and holidays.

Benefits:

• Health, dental, and vision insurance for eligible employees.
• 401(k) retirement plan with company matching.
• Paid time off.
• Employee discounts and complimentary beverages during shifts.
• Tuition assistance programs.
• Tip sharing and performance-based pay opportunities.

About Us:

At Starbucks, we are committed to creating a warm and inclusive environment where both customers and partners feel valued. Our team members play a key role in delivering exceptional service and building meaningful community connections.