Senior Manager, Insurance Growth Strategic Implementation

Hi, we're Oscar. We're hiring a Senior Manager, Insurance Growth Strategic Implementation to join our Strategic Implementation Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Manager, Insurance Growth Strategic Implementation is responsible for leading the end-to-end execution of high-priority insurance growth initiatives- from concept through go-live and transition to steady-state ownership. You'll serve as the primary driver of execution for complex, cross-functional implementations, taking full accountability of day-to-day program management and execution. These are high-visibility and high impact initiatives such as new partnerships, reciprocity arrangements, and net-new product launches.

You'll operate at the center of delivery, ensuring initiatives are executed on time, within scope, and aligned to enterprise timelines. These timelines include filings, OE, and 1/1 readiness. Meanwhile, you'll proactively manages risks, dependencies, and stakeholder alignment.

You will report into the Director of Insurance Growth Strategic Implementation.

Work Location: This position is based in our Temp, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence. This involves measuring, monitoring, and executing to reduce operational, financial, compliance, and regulatory risks. The goal is to ensure efficient, repeatable processes leading to a sound program.

Manage large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes

Lead, oversee, and coordinate the various projects, products and strategic initiatives

Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions

Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives

Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution

Identify risks and improvement opportunities to develop and implement new programs

Organize and catalog meeting notes, action items, decisions made, and follow-ups in leadership meetings, or as needed

Other contracting and operational implementation as assigned

Compliance with all applicable laws and regulations

Other duties as assigned

End-to-End Program Execution

Own execution of strategic growth initiatives from intake through implementation, launch, and transition to run-state teams

Translate strategic concepts into executable plans with clear milestones, owners, and deliverables

Drive adherence to enterprise timelines, including alignment with filings, regulatory milestones, and operational readiness

Program Dependency Management

Build and manage integrated project plans across product, network, regulatory, tech, operations, and vendor teams

Identify, track, and actively manage cross-functional dependencies, risks, and critical path items

Drive a culture of proactive transparency across matrixed teams, ensuring you surface risks, dependencies, and bottlenecks early to prevent downstream delays and facilitate decision asks.

Cross-Functional Leadership

Serve as the central point of coordination across internal teams (Product, Network, RegOps, Tech, Ops, Compliance) and external partners/vendors

Drive accountability to timelines, quality, and outcomes across all contributing internal teams and external vendors/partners

Facilitate working sessions, readiness reviews, and execution checkpoints

Launch Readiness Management

Drive go-live readiness, including operational, technical, regulatory, and vendor preparedness

Support Command Center and launch activities, ensuring rapid issue identification and resolution

Define the parameters for implementation completion and facilitate a structured handoff to operational teams, ensuring clear run-state accountability once the strategic implementation phase is complete

Process Rigor Continuous Improvement

Enforce s…