Regional Property Manager, Multi-State

CHN Housing Partners Regional Property Manager, Multi-State

CHN Housing Partners:

CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities.

Through our partnerships we have developed over 7,000 affordable homes, and each year serve over 60,000 families through a wide array of housing services.

We work in Ohio and neighboring states, including Michigan, to preserve and expand affordable housing, and build equitable communities.

By investing in affordable housing, we are investing in families, communities, and the economy.

We are investing in the power of the permanent address.

Position Summary:

The Multi-State Regional Property Manager provides leadership and operational oversight for CHN Housing Partners' affordable housing portfolio across Ohio, Michigan and Pennsylvania, including both multi-family and single-family LIHTC, HUD, and HOME properties.

This position is responsible for achieving targeted performance metrics related to occupancy, rent collection, curb appeal, maintenance turnaround, and compliance readiness.

The Regional Manager ensures that property operations align with CHN's mission, regulatory requirements, and financial goals while providing mentorship and direction to on-site management teams.

The regional would supervise Property Managers, Assistant Property Managers.

The Multi-State Regional Manager would collaborate with Compliance Operations Manager, Senior Compliance Manager, Multi-Family Maintenance Manager, and the Director of Maintenance.

The rate of pay for this position is $88,000 - $98,000 commensurate with experience (FLSA Exempt)

Essential Duties and Responsibilities

• Supervise property management staff across assigned sites in a three-hour radius.
• Oversee daily operations to ensure adherence to CHN performance, budgetary and compliance standards.
• Monitor occupancy, delinquency, and work order completion rates to meet portfolio benchmarks.
• Conduct regular site visits to assess building conditions, resident satisfaction and operational efficiency.
• Collaborate with the Multi-Family Maintenance Supervisor and Director of Maintenance to ensure all properties are maintained in a state of readiness for NSPIRE inspections and third-party investor audits
• Serve as the property management liaison for CHN Construction during new development and rehabilitation projects.
• Participate in pre-construction and construction meetings to plan for resident communications, unit turnover sequencing, and operational readiness.
• Coordinate with construction and maintenance teams to ensure units meet occupancy standards prior to lease-up or re-occupancy.
• Support post-construction punch walks and ensure timely completion of outstanding items affecting occupancy or compliance.
• Ensure all maintenance and capital improvement work orders are completed on time and within budget.
• Provide daily oversight of on-site compliance practices to ensure that property managers, Assistant Property managers, Certified Occupancy Specialist follow established CHN procedures for LIHTC, HUD and HOME programs and meet all KPI metrics.
• Conduct monthly internal compliance audits at each assigned property to verify that tenant files, EIV documentation, and recertification notices are maintained accurately and on schedule.
• Review Yardi recertification tracking reports monthly to confirm all annual recerts are completed timely and identify any overdue or upcoming deadlines.
• Ensure all move-ins, interims, and recertifications are process according to CHN compliance procedures and that supporting documentation is securely stored.
• Monitor EIV books to ensure required reports (New Hires, No income, Summary, and Discrepancy Reports) are being run, documented, and resolved with appropriate follow-up notes.
• Confirm that on-site staff maintain organized file systems) in preparation for HUD MORs, NSPIRE inspections and syndicator of HFA reviews.
• Verify that site teams use current income limits, utility allowances, and rent charts provided by the Compliance Department.
• Collaborate with Compliance Managers to resolve audit findings, file deficiencies, or late recertifications promptly.
• Participate in monthly compliance coordination meetings with Senior Compliance Manager and Compliance operations manager to review property performance and follow up on outstanding issues.
• Oversee third-party management portfolios and ensure contract compliance with CHN standards.
• Review monthly operating and compliance reports
• Conduct regular performance reviews and site visits to ensure adherence to CHN policies and goals at least quarterly of all units under supervision.
• Oversee third-party management portfolios and ensure contract compliance with CHN standards.
• Review operating and compliance reports from Partn…