Call Center Representative at Renewal by Andersen Greensboro, NC

Call Center Representative job at Renewal by Andersen. Greensboro, NC. Why Renewal by Andersen? Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team.

A reputation that stands apart

We're a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service brands. We're committed to helping you realize your potential and exceed our homeowners' expectations.

Top-to-bottom expertise

Our call center agents are people-people. They have excellent communication skills, passion for helping people, and customer-care-first attitude. From setting appointments to scheduling service teams, they help customers make their houses their "forever homes."

A legacy of innovation

Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right.

Job Details

JOIN OUR CALL CENTER TEAM! A GREAT BENEFITS PLAN • Health insurance - 50% paid for by the employer • Opportunity to enroll in dental • Vision, long term disability, short term disability & life insurance - 100% employer paid • 12 days of PTO in the 1st year + paid holidays! GREAT OPPORTUNITY FOR GROWTH • We promote from within • Performance is reviewed on an annual basis • We service all of Central North Carolina, as well as areas surrounding Wilmington & Myrtle Beach •Current office locations include Greensboro, Garner and Wilmington WHAT YOU'LL BE DOING | THE ROLE • Answer phone calls and respond to email requests • Generate and build interest by communicating the benefits of our products • Schedule in-home, no obligation consultations • The responsibility of the Call Center Rep is to contact potential prospects concerning our products via telephone in a professional and ethical manner. • The Call Center Rep will work to determine the prospect's need for our product, build interest in the benefits of our products, and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product. • This is not a job for those content to just go through the motions and earn a bare minimum paycheck. We are looking for (and have incentives for) go-getters - for people who have the can-do attitude to improve themselves and put their heart into their efforts every day. SKILLS •Great communication skills of listening and speaking •Initiative, ability to work independently •Strong sales skills •Memorize all pertinent scripts and rebuttals •Memorize the 10 Requirements of an Appointment •Efficient laptop and internet connection required to work from home. This is a remote position. THE RENEWAL BY ANDERSEN Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a different-and better-window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned "affiliates" across the United States. Work Location: •One location Work Remotely This is a remote position, but rest assured we still maintain a friendly, welcoming work environment. Even our newer agents are happy to share what they've learned and help answer any and all questions you might have. This is a company that truly cares about their employees. Apply today to join our team!