Bilingual Insurance Office Manager
Chargoy Agency LLC · Irving, Texas · Posted Jul 6, 2026
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Job Description
Chargoy Allstate Agency is seeking a Bilingual Insurance Office Manager to oversee the daily operations of our insurance agency while actively selling and servicing personal and commercial insurance products. This position combines leadership, sales, customer service, and office management. The Office Manager is responsible for driving agency growth, coaching team members, maintaining operational excellence, and delivering an outstanding customer experience in a fast-paced office environment.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Retirement Plan
Responsibilities
The Office Manager is responsible for managing the agency's daily operations, selling and servicing insurance policies, and leading a high-performing team. This role includes tracking daily sales activities and performance metrics, monitoring agency goals, recruiting, interviewing, hiring, onboarding, and training new employees. The Office Manager will also resolve escalated customer concerns, ensure compliance with agency and carrier guidelines, improve office processes, support marketing and retention initiatives, and work closely with the agency owner to achieve business objectives.
Requirements
Candidates must be fluent in both English and Spanish and hold active Texas Property & Casualty and Life & Health insurance licenses. A minimum of five years of insurance industry experience is preferred, along with previous management or supervisory experience. An Associate degree or higher is preferred. The ideal candidate has strong leadership, communication, organizational, and problem-solving skills, is proficient with Microsoft Office and agency management systems, and is committed to providing exceptional customer service while leading by example.
Company Description
Carlos Chargoy Allstate is a vibrant insurance agency dedicated to protecting what matters most to our clients. With a welcoming atmosphere and an energetic team, we strive to provide personalized service tailored to individual needs. Our mission is to empower families and businesses through comprehensive coverage, ensuring peace of mind in every situation. Join us and be part of a passionate team that values integrity, growth, and community connections. Explore a rewarding career where you can make a difference!