Receptionist Insurance Defense Firm

Receptionist

Knoxville, Tennessee, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are looking for a receptionist to join our team! This individual will work directly with our attorneys, performing a variety of administrative support duties and will be responsible for coordinating new client engagement. The ideal candidate for this position is organized, professional, responsible, capable of working with limited supervision and committed to helping us meet all our clients' needs.

Hiring Range: $15/hour

Responsibilities

Greet clients as they arrive at the office, and inquire into their purpose of visiting the firm

Provide initial information regarding the firm's services, and availability of lawyers

Obtain preliminary information from new clients, to determine their case histories, and backgrounds

Record all information provided by clients, and forward it to lawyers, or legal assistants

Respond to telephone calls, by operating PABX systems, diverting and transferring calls, and taking and relaying messages

Handle incoming and outgoing correspondence, according to established protocols and procedures

Oversee the obtainment and storage of office supplies and equipment, while creating and maintaining an effective liaison with vendors and suppliers

Ensuring that conference and shared spaces are tidy and ready for client meetings

Assisting attorneys, paralegals, and other staff with various clerical duties as needed

Qualifications

High school diploma or GED

Entry level experience working in an office setting, preferably in the legal environment

Knowledge of general office practices

Skill in handling multiple tasks, prioritizing, and meeting deadlines

Demonstrated skill in effective oral and written communication

Skill in exercising sound judgment and effective decision making

Proficiency in Microsoft Office, Outlook, and ProDoc