Facilities Maintenance Technician

Position Purpose & Summary

Seeking a passionate maintenance professional who wants to do the job right the first time. Facilities Maintenance Technician is a Full-Time Regular position. Applicant must be available between 2:30 pm to 10:30 pm, five times a week.

Essential Functions

• Provide service and repairs to resort equipment, including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, kitchen equipment, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve guest satisfaction.
• Responsible for repairs and maintenance of the building as required by the operation or special projects assigned.
• Leads junior team members in the accomplishment of daily tasks.
• Leads junior team members in the accomplishment of special projects.
• Operates with little to no direct supervision.
• Accountable for the accomplishment of all assigned duties.
• This position may also respond to inquiries and problems in a caring and respectful manner to achieve guest satisfaction.
• This role has direct contact with guests and as such, good communication skills are a necessity.
• Troubleshoot equipment using proper tools in a skilled craftsman-like manner.
• Perform assignments as directed by the Engineering Manager and VP of Engineering.
• Troubleshooting and repairs on laundry, kitchen, and HVAC equipment.
• Performs preventative maintenance in guestrooms, public areas and on all assigned equipment.
• Repairs all malfunctioning mechanical devices.
• Responds to room repairs regarding carpentry, electrical, plumbing, carpeting, painting, and furniture repair.
• Maintains pools and spas.
• Maintains key control systems and participates in re-keying of facility as needed.
• Assist with cleaning of mechanical spaces, engineering shops and other general areas.
• Responds to guest room calls.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.

Additional Duties And Responsibilities

• Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
• Provide extraordinary service that is "Enriching by Nature."
• Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
• Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
• Be empowered to make things go right if they go wrong.
• Give the guest/member a fond farewell.
• Address feedback by utilizing the LEARN Model.
• Demonstrate a professional appearance and be attentive to what matters most.
• Comply with company policies and procedures.
• Observe and adhere to safety guidelines.

Marginal Functions

• Perform other duties as assigned.
• Interface positively with other departments, helping when needed.
• Displays care for the use of equipment and maintain an organized and professional work environment.

Position Requirements

• Minimum Knowledge & Skills:

Minimum 5 years previous experience in related field - REQUIRED

Certifications (CPO, EPA, etc.) – DESIRED

Advanced Technical Knowledge Of Building Maintenance – REQUIRED

Working knowledge of CMMS – REQUIRED

Ability to operate computer and related equipment (pads, tablets, PCs, etc.) – REQUIRED.

A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays.

Must be fluent in English

• Formal Education and Job-Related Experience:
• License, Registration, and/or Certification Required:

Valid Driver's License Required To Drive Company Licensed Vehicles.

External and Internal Personal Contact:

• Communications:
• Daily – Verbal and written communication
• Weekly – Participates in meetings
• Occasionally – Participate in one-on-one coaching sessions.
• Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. (

Additional Licenses And/or Certifications Required

License, Registration, and / or CertificationS Required:

YES

NO

Valid Driver's License

X

Valid Commercial Driver's License

X

Food Protection Manager Certification

X

Food Handler Certification

X

Alcohol Server / Seller Certification

X

Other (explain)

X

Accreditations, certifications, or licenses in pertinent fields of engineering expertise (structural, mechanical, and/or electrical engineering / plumbing and wastewater systems / HVAC / general maintenance / carpentry / painting / small equipment repair / vehicle maintenance / etc. . . .).

Position Analysis / Specifications

N/A

OCCASIONAL

FREQUENT

CONSTANT

Sitting

X

Standing

X

Walking

X

Bending Over

X

Crawling

X

Reaching

X

Crouching

X

Kneeling

X

Balancing

X

Pushing / Pulling

X

Lifting / Carrying

10 lbs. or less

X

11 to 25 lbs.

X

26…