Security Officer Reception Console

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Console in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Our Front Desk Officers serve as the first point of contact at a professional commercial real estate location, helping manage access, greet visitors, and support security-related procedures with professionalism and care. In this stationary role, you will use strong communication and customer service skills while contributing to a welcoming environment. At Allied Universal, we value agility, reliability, innovation, teamwork, and integrity in all we do.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Day

Time

Mon

04:30 PM - 12:30 AM

Tue

04:30 PM - 12:30 AM

Wed

04:30 PM - 12:30 AM

Thur

04:30 PM - 12:30 AM

Fri

02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Monitor lobby and reception areas, manage visitor access and sign-in processes, and help to deter unauthorized entry through attentive front desk presence and policy adherence.
• Answer questions, provide directions, and support building operations by communicating clearly with tenants, vendors, and/or guests in a professional manner.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and notify appropriate contacts according to site protocols.
• Complete required logs, reports, and front desk documentation, and communicate notable activity, maintenance concerns, and/or security-related issues to Allied Universal and site leadership.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Access control and badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.