Administrative Assistant - Business Development and Quality

About the Role:

The Administrative Assistant - Business Development and Quality plays a pivotal role in supporting the operational and strategic functions of the business development and quality assurance teams. This position is responsible for managing communications, assisting with projects between a variety of departments, and facilitating the smooth flow of information between departments to enhance productivity and ensure alignment with organizational goals. The role requires meticulous attention to detail to assist in preparing reports, assisting with menu planning, and maintaining documentation that supports quality standards and business growth initiatives. By providing comprehensive administrative support, the assistant enables the teams to focus on client engagement, market expansion, and continuous improvement efforts. Ultimately, this position contributes to the overall success of the company by ensuring efficient administrative processes and supporting the achievement of business development and quality objectives.

Minimum Qualifications:

• High school diploma or equivalent; Associate’s degree or higher preferred.
• Minimum of 2 years of experience in an administrative support role, preferably within business development or quality assurance environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Communications, or a related field.
• Experience with customer relationship management (CRM) software and quality management systems (QMS).
• Familiarity with business development processes and quality assurance standards.
• Ability to analyze data and generate reports to support decision-making.
• Prior experience working in a fast-paced corporate environment.

Responsibilities:

• Prepare, edit, and distribute business documents, presentations, and reports related to development and quality assurance activities.
• Maintain and organize files, records, and databases to ensure easy access to critical business and quality information.
• Assist in tracking project timelines, deliverables, and quality metrics to support team objectives and compliance requirements.
• Serve as a liaison between internal teams and external stakeholders to facilitate communication and follow-up on action items.
• Support the preparation and coordination of business proposals, contracts, and quality audit documentation.
• Handle incoming correspondence, emails, and phone calls, prioritizing and directing them appropriately.
• Assist in organizing team events, training sessions, and quality improvement initiatives.

Skills:

The required skills such as proficiency in Microsoft Office and strong organizational abilities are essential for managing schedules, preparing documents, and maintaining accurate records on a daily basis. Effective communication skills enable the assistant to interact professionally with internal teams and external partners, ensuring clear and timely information exchange. Time management and multitasking skills are critical for handling diverse responsibilities, from coordinating meetings to tracking project progress. Preferred skills like familiarity with CRM and QMS software enhance the assistant’s capability to support business development and quality assurance functions more efficiently. Analytical skills and experience with data reporting further empower the assistant to contribute valuable insights that aid in strategic planning and continuous improvement efforts.