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IT Support Technician 2
SGSI · Chicago, IL · Posted Jun 30, 2026
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The IT Support Technician 2 is primarily responsible for monitoring help desk tickets, enabling user accounts, managing basic security/permissions, imaging systems and troubleshooting issues. As a frontline, first responder, the IT Support Technician 2 is the “face” of the I.T. department, assessing customer issues and escalating major problems to designated resources. This is an onsite role in Chicago