Senior Operations & Supplier Testing Analyst

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

The Senior Operations and Supplier Tester resides within the 1st Line of Defense (1LOD) Operations and Supplier Testing team. This position plays a crucial role in supporting risk management of 1LOD Operations. This role requires hands-on support for performing 1LOD transactional and supplier oversight testing. Achieving success in this role requires a demonstrated ability to complete all assigned testwork within the established timelines, assist the Testing Manager with the build-out of new tests and expansion of existing test scripts, and proficiently articulate exceptions and findings related to testwork.

This role supports transactional and supplier oversight testing activities across Big Business Banking operations and processes. While the initial focus of this role will support Big Business Banking wire operations, transaction servicing, and payment-related operational processes, the scope is expected to expand over time to include broader Business Banking products, operations, and operational control environments.

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What You’ll Do:

Ensure Operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testing

Support testing activities across Big Business Banking operational areas such as commercial deposits, treasury/payment operations, servicing activities, lending operations, and related operational processes.

Document and perform complex and high risk process and control testing to provide reasonable assurance that internal and external processes are operationally effective

Obtain and analyze test data from multiple sources, following documented test plans, testing procedures, and leveraging job aids as needed

Manage assigned testing timelines to ensure all tasks and reporting are completed within established timeframes

Apply regulatory and compliance knowledge to evaluate scenarios, assess risk implications, and inform testing conclusions

Assist the Testing Manager in the build-out of new test scripts for previously un-tested areas, augment existing test scripts to broaden test scope while ensuring alignment with regulatory requirements, policies, and business processes

Make principle based scoring and risk decisions grounded in policy intent, evidence and data

Assist the Testing Manager in partnering with stakeholders to offer feedback on testing results and ensure the completion of any necessary corrective actions

Communicate findings, risk implications to cross functional stakeholders

Determine when issues can be resolved independently versus escalated to management and proactively engage cross-functional stakeholders to clarify expectations, resolve issues, and communicate risk implications

Support the Testing Manager in monitoring changes to procedures, policies and regulatory requirements to assess their impact on the testing scope and the related test script

Collaborate with the Testing Manager to ensure test scripts are comprehensive for identifying and mitigating respective risks effectively

Prioritize competing responsibilities based on workload and demands

Conduct peer reviews of analyst work to ensure accuracy, consistency, and adherence to testing methodology

Provide real time feedback, reinforcing best practices and elevating testing quality

Serve as a subject matter resource to testing analysts by providing guidance on scenario interpretation, sample methodology, and evaluation.

Support a culture of accountability, continuous learning, and improvement within the testing team

Train analysts on newly designed or revised tests

Serve as a subject matter expert on complex processes, regulatory frameworks, and testing approaches

Mentor analysts to build critical thinking, problem solving and communication skills under managers guidance

Undertake ad-hoc duties as needed to support the Operations and 1LOD Risk department

What You’ll Need:

5+ years of relevant experience in audit, compliance testing, or other control/ transactional reviews

Experience in banking and/or fintech industry with…