Order Fulfillment Associate

Brief Description

Please note - this role is 1st shift 7:00am to 3:30pm

Mission

Jackson’s Food Company is the Snack Super™ brand powered by heroic employees and premium avocado oil. We stand poised to upset the snacking status quo forever. All employees support our mission of delivering a safe and quality product.

Position Summary

The Order Fulfillment Associate is responsible for accurately picking, packing, labeling, and shipping customer orders in a food manufacturing environment. This role ensures all orders meet quality, food safety, and delivery standards while supporting a fast-paced e-commerce operation. The ideal candidate is detail-oriented, dependable, and comfortable working in a production or warehouse setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs.

• Pick, pack, and prepare e-commerce orders accurately according to customer, retailer, and shipping requirements
• Verify product codes, lot numbers, expiration dates, and quantities to ensure order accuracy and traceability
• Package products following food safety, quality, and brand standards
• Label orders correctly, including shipping labels, compliance labels, and special handling instructions
• Coordinate with production, quality, and warehouse teams to ensure product availability and timely order fulfillment
• Follow FIFO (First In, First Out) and inventory rotation procedures
• Maintain cleanliness and organization of the fulfillment and packing areas
• Comply with all food safety, GMP, HACCP, and sanitation requirements
• Use ERP system, e-commerce platforms, or shipping software to process orders as needed
• Assist with inventory counts, cycle counts, and reconciliation as needed
• Report damaged, missing, or non-conforming product to leadership promptly
• Meet daily productivity, accuracy, and shipping deadlines

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

• High School diploma or general education degree (GED) preferred
• 1+ year of order fulfillment, warehouse, or e-commerce experience preferred but not required
• Experience in food manufacturing or regulated environments a plus
• Basic computer skills and familiarity with order processing systems
• Strong attention to detail and accuracy