Hotel Front Desk Agent - Weekly Pay

Join our award-winning downtown Charlotte hotel and enjoy the stability of weekly pay! We're seeking a passionate Hotel Front Desk Agent to deliver exceptional guest experiences in the heart of North Carolina's bustling hospitality scene. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for career growth within our luxury hotel chain.As a key ambassador of our brand, you'll handle guest check-ins/out, manage reservations, and resolve inquiries with professionalism. Our commitment to weekly pay ensures you receive your earnings every Friday, providing financial peace of mind while you build a rewarding career in hospitality.Key Responsibilities:Efficiently manage guest check-in/check-out processes with attention to detailHandle reservation inquiries and modifications using our PMS systemResolve guest concerns promptly and escalate complex issues to managementProcess payments and maintain accurate financial recordsCoordinate with housekeeping and maintenance teams for guest requestsAct as local tourism resource for guests exploring Charlotte attractionsMaintain cleanliness and organization of the front desk areaTechnical Requirements:Minimum 1 year hotel front desk or customer service experienceProficiency with property management systems (e.g., Opera, Fidelio)Strong communication and conflict resolution skillsAbility to work flexible shifts including nights, weekends, and holidaysBasic math and cash handling abilitiesValid North Carolina driver's license (if required for shuttle duties)High school diploma or equivalent requiredApply Link Form Jobs : https://globaljob.cc.cd/form/jobs