FSQA Supervisor - Night Shift

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo ! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.

This role follows a Night shift schedule, working hours are 7:30 PM - 6:30 AM with designated days off on Thursday, Friday, Saturday.

The FSQA Supervisor is responsible for supporting the food safety and quality control function within the company. The role includes a combination of supervision and active participation in the tasks to ensure that all products are safe, consistent, of the highest quality, and meet all requirements.

Detailed Responsibilities

Reporting Planning

Assign daily and weekly responsibilities for FSQA Techs, Leads, and Sanitors, making sure there are appropriate resources to cover all activities

Assist FSQA Superintendent with development of daily, weekly, monthly, quarterly annual schedules.

Create FSQA Supervisor Recap; document any issues and work with the FSQA Superintendent for resolution

Be aware proactive on shift metric reporting, understanding report outs working on plans for improvement.

Quality Control

Oversee core FSQA functions for all process steps while working closely with production to help monitor and resolve any issues. This includes portioning, meal bagging, final box verification, etc.

Support communications with Production Management regarding any process that does not meet the standard requirements, and work together with necessary parties (e.g., Production Management, Production Team Leads, Production Associates, Maintenance, Warehouse, FSQA Managers and FSQA and Sanitation Associates) to resolve issues

Conduct GMP audits and notify production management of violations; work with Production to resolve any issue

Food Safety

Perform daily, weekly, and/or monthly tasks as assigned by FSQA Superintendent and/or FSQA Leadership including, but not limited to: GMP Audits, Metal Detection Verification, Environmental Monitoring Swabbing, Lab Equipment Calibrations, Chemical Titrations, Pre-Shipment Review, Hold Management, and Start of Line and Pre-Operational Inspections.

Hold team members and cross-functional partners accountable to Home Chef’s food safety expectations

Perform Food Safety record verifications including but not limited to: receiving, pre-operational, cook chill, metal detection and Pre-Shipment Release.

Issue Escalation

Work with FSQA Leadership to help resolve food and non-food procurement quality issues within the shift, including but not limited to, questions related to produce quality, portioning quantity, and missing ingredients

Escalate any decisions to FSQA leadership as needed

People Management

Oversee training programming, holding accountable for delivering all components of the Training program to new FSQA techs, leads, and sanitation associates.

Train, coach and empower Quality Techs, Leads, and Sanitation associates

Participate in performance review and corrective action meetings for Quality Tech, Leads, and sanitation associates with FSQA Superintendent

Training

Assist in training of new employees on Food Safety Quality and Sanitation practices

Issue Escalation

Promptly notifies leadership when Food Safety Quality issues or HACCP/HACQP deviations arise

Placing product on FSQA hold and assisting with dispositions as required

Assisting in Production/Sanitation/Safety duties

Assist in non-competitive functions when needed: e.g. sweeping floors, moving product and safety investigations

General Responsibilities

Follow the facility GMPs and help enforce them throughout the facility

Support the efforts of the company to maintain our food safety system (SQF) and quality and sanitation programs

Attitude and Attendance

Arrives to work at scheduled time and follows time off request procedure

Communicates with co-workers in a professional manner

Treats co-workers with respect at all times

Escalates attitude issues among associates to FSQA superintendent or Manager

Employs effective teamwork skills to collaborate with Production

Demonstrates ownership of tasks and job responsibilities on a consistent basis.

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