Keyholder (Part-time)

"I’ve had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention.

To tell the story of Sézane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one’s convictions - even when that means rethinking what we thought we knew.

Sézane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day." - Morgane Sezalory, Founder & CEO.

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.

Care to imagine what comes next with us? We can't wait to hear from you!

We are seeking the talents of a Keyholder to contribute to the next chapter of Sézane’s journey. The position is based in Ponce City Market in Atlanta, GA.

Your missions will be the following:

Ensure a unique customer experience within your boutique:

Demonstrate proactivity, expertise and passion (keys to experience)

Orient apartment and web solution (omnichannel)

Use the different Sezane & October communication channels to develop your crop products

Transmit your products, knowledge and sales techniques by demonstrating pedagogy to customers and employees

Propose recommendations and constructive proposals to floor managers by offering you on your knowledge, the needs of the customers, your expertise and the knowledge of the team

Provide quality concierge service by respecting the relevant procedures

Be the Floor Manager relay:

Have a 360 field vision to ensure an optimal customer experience

Be available to all employees through your field presence

Lead and empower teams on a daily basis

Communicate the information necessary for the activity

Foster cooperation within the team and between Managers

Create group cohesion and mutual support

Manage your team by motivating it and creating a positive and harmonious work environment

Generate enthusiasm and passion through team animations, morning briefings, information sharing

Train new employees

Embody your role as local manager by sharing employee questions with the Floor Manager

Guarantee the brand image:

Be responsible for the incarnation of the brand by the teams (Grooming / Attitude)

Ensure the good maintenance of the apartment

Participate in the establishment of collections and ensure follow-up

Ensure that the merch is maintained throughout the day

Follow fashion trends, ensure competitive intelligence

Be responsible for operations and efficiency:

Plan and organize store activity (daily planning)

Master Sézane policies, standards and procedures

Apply and enforce operational processes, in particular cash management (opening and closing)

Manage specific processing processes (returns, exchanges, reservations)

Train Employees in the use of cash registers, the related procedures and transmit them good practices in order to offer the best Customer Experience

Ensure the safety of people and property.

Fighting shrinkage