Facilities Administrator

Alarm.com is seeking a Facilities Administrator to provide operational and administrative support to the Facilities Administration team. This role works closely with the Senior Director of Facilities Administration to support construction-related activities (renovations, office buildouts, and closures) and ongoing facilities operations , including systems rollouts, vendor coordination, contract administration , and day-to-day HQ workplace needs.

The role is execution- and support-focused, emphasizing organization, documentation, communication, and follow-through across multiple facilities initiatives. Success in this position requires strong coordination skills, attention to detail, and the ability to manage competing priorities in a fast-paced corporate environment.

Key Responsibilities

Facilities Project Coordination

Provide coordination and administrative support for facilities-related projects, including renovations, new office buildouts, and office closures.

Assist with scheduling, tracking, and documentation of project timelines, deliverables, and action items.

Coordinate communications and information flow among internal teams, landlords, architects, contractors, and vendors.

Track milestones, dependencies, and potential risks; flag issues and escalate to the Senior Director as needed.

Support move-related activities such as space planning coordination, furniture ordering, and employee communications.

Core Facilities Operations Initiatives

Support implementation and adoption of facilities-related systems and tools (e.g., OfficeSpace, ServiceNow).

Assist with vendor sourcing activities, including RFP/RFQ coordination, bid comparisons, and evaluation documentation.

Coordinate contract-related activities such as renewals, onboarding, and documentation, in partnership with Legal, Procurement, and Finance.

Maintain organized and up-to-date records for vendors, contracts, and service-level agreements.

HQ Day-to-Day Operations Support

Manage and triage facilities helpdesk tickets, including temperature requests, furniture needs, office moves, repairs, and general inquiries.

Coordinate supply ordering and support inventory tracking for HQ facilities and shared spaces.

Serve as a day-to-day point of contact for on-site vendors and service providers, helping ensure timely issue resolution.

Support overall operational readiness and functionality of the HQ workplace.

Emergency Planning Safety Support

Assist with emergency preparedness activities, evacuation planning, and business continuity documentation.

Help coordinate emergency drills, safety trainings, and related communications.

Maintain emergency plans, contact lists, and safety signage in alignment with company standards and local regulations.

Budgeting, Purchasing Financial Tracking

Track facilities-related expenses and assist with budget monitoring and variance reporting.

Support purchase order creation, invoice processing, and approval workflows in coordination with Finance.

Maintain accurate financial and purchasing records for facilities projects and ongoing services.

Other duties as assigned.

Qualifications

Required

Bachelor’s degree or equivalent practical experience in facilities management, project coordination, operations, or a related field.

Hands-on experience supporting corporate interior office construction, renovation, or office buildout projects.

1-3 years of experience supporting facilities operations, construction or renovation projects, office operations, or workplace services.

Experience coordinating activities across vendors, contractors, and internal stakeholders.

Strong organizational and administrative skills with the ability to manage multiple tasks and priorities.

Proficiency with Microsoft Office and facilities management or ticketing systems (ServiceNow strongly preferred).

Excellent written and verbal communication skills.

Preferred

Familiarity with facilities management platforms such as ServiceNow and space management tools (e.g., OfficeSpace).

Working knowledge of procurement processes, contract administration, and basic budget tracking.

Experience supporting workplace safety or emergency preparedness programs.

Core Competencies

Strong attention to detail and consistent follow-through

Collaborative, service-oriented approach

Ability to prioritize and stay organized in a dynamic environment

Professionalism and discretion when handling sensitive information

Comfort working in a support-focused, execution-oriented role

Work Environment

HQ-based role with regular on-site presence required.

Occasional off-hours support may be needed for office moves, emergencies, or critical facilities activities.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM ?

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