Case Coordinator

Why Work For Us

Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.

At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you’re looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!

What We Value

Client Commitment

Integrity

A Will to Win

Teamwork

Personal Accountability

Passion

While this posting appears on the Alexander Shunnarah Trial Attorneys careers site, please note that this position is with JB Brown Criminal Trial Practice.

JB Brown Criminal Trial Practice is a high-performing criminal defense firm dedicated to delivering exceptional advocacy and service to people facing the most challenging moments of their lives. Known as The People’s Defender , we combine strategic trial skill with a client-centered approach rooted in trust, urgency, and clear communication.

We are seeking a Case Coordinator —a driven, persuasive, emotionally intelligent sales professional who can guide prospective clients through the decision to hire our firm.

Key Responsibilities

Conduct in-depth phone consultations to understand legal needs, explain next steps, and communicate the firm’s value.

Maintain timely follow-up using CRM systems to maximize conversion rates.

Collaborate with attorneys and staff to ensure a seamless handoff once a client retains our services.

Track metrics and maintain accurate records of conversations, follow-ups, and outcomes.

Provide a high level of empathy, professionalism, and clarity during stressful and emotional client situations.

What This Role Is Not

Not a basic intake role taking down information

Not customer service or administrative support

Not a legal assistant position

Preferred Background Experience

Candidates with experience in persuasion-heavy, emotionally charged, or urgency-based sales environments perform exceptionally well here. Strong consideration will be given to candidates with experience in:

Rehab admissions / treatment center intake

Car sales, finance managers, desk managers, or closers

High-ticket phone sales or call-center sales roles

Insurance sales

Bail bonds intake

Collections or payment negotiation roles

Any role requiring confident conversations about pricing, urgency, and objection handling

Ideal Candidate Traits

Exceptional verbal communication and emotional intelligence

Strong closer mentality; can ask for the sale and secure commitment

Comfortable discussing fees and guiding people into payment decisions

Thrives in a fast-paced environment with fluctuating call volume

Compassionate tone paired with confident direction

Highly organized with strong follow-up discipline

Able to stay calm and structured when dealing with people under stress

Details

Base hourly rate plus commission. Typical earnings range from $60,000–$75,000 annually, with the opportunity to exceed this range as commission scales uncapped with performance.

Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email careers@asilpc.com .