Assistant Property Manager

Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate multifamily buildings and bring institutional performance to historically overlooked sectors. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.

About the Role

We are seeking a motivated Assistant Property Manager to support the daily operations of our portfolio located in Massachusetts. The ideal candidate is organized, detail-oriented, and eager to grow their property management career. This role works closely with the Property Manager to ensure smooth day-to-day operations while taking on increasing responsibility across key functional areas.

Facility Management

Support the Property Manager in overseeing day-to-day operations of our properties

Ensure that properties are maintained to a high standard and in compliance with all relevant regulations and codes

Conduct regular property inspections to identify maintenance issues and coordinate timely resolution

Assist with emergency service coordination and generate incident reports as needed

Develop a working knowledge of maintenance programs and capital improvement projects to support efficient operations and resident service requests

Collaboration

Work alongside Property Operations team members, including maintenance technicians and associates, to carry out daily responsibilities

Analyze rents to aid in substantiating property underwriting

Support the Property Manager in monitoring regulatory compliance and reinforcing company policies and procedures

Assist in developing and maintaining relationships with local vendors and contractors

Participate in bidding out property services to vendors and support the review of vendor contracts

Resident Services

Handle resident inquiries and concerns in a professional and timely manner

Support leasing efforts for available units and assist with property marketing

Coordinate resident onboarding and offboarding processes, and assist with eviction procedures in partnership with the Property Manager and legal counsel

Property Reporting

Track and report leasing operations metrics including responding to inquiries, coordinating tours, processing applications, lead-to-lease conversion and assisting with lease execution and renewals

Assist in managing property-level budgets and tracking expenses to ensure alignment with allocated budgets

Prepare and maintain operating reports on a weekly, monthly, and annual cadence

Track delinquency and unpaid balances and support collections efforts on past and current residents

Experience

2–3 years of experience in property management or a related real estate operations field

Strong organizational, documentation, and task management skills

Excellent communication and interpersonal skills

Knowledge of relevant laws and regulations related to property management, including fair housing laws

Familiarity with local Boston real estate market

Ability to work both independently and collaboratively as part of a team

Availability to work evenings and weekends as needed

This position requires limited (3-4 hours per week) of travel within Massachusetts

About our Culture

At Groma, we’re looking to build something big and are on a very fast growth trajectory. While a healthy work-life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9-5. We strive to respect individuals and their needs, while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short period of time.

We have an ever-evolving list of values and conventions that guide how we operate as a company, but here’s a high-level overview of how we think about doing what we do:

We’re committed to building an inclusive, equal opportunity, anti-discriminatory workplace that reflects the diversity of people and cultures that live, work, and play in the communities we seek to serve.

We approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.

Our whole team believes strongly in a value we shorthand as Justice League, not Superman. The challenges we are trying to solve require eff…