Magento Catalog Manager

We are seeking a reliable and detail-oriented Magento and Shopify Catalog Manager to join our team on a full-time remote basis (40 hours per week, Monday to Friday, 8 hours per day).

This role is ideal for someone with strong experience in Magento and Shopify administration, eCommerce catalog management, website operations, data entry and quality assurance. The successful candidate will be responsible for maintaining a smooth customer shopping experience, managing product catalogs, monitoring website functionality, and coordinating website-related tasks in accordance with established company procedures.

You will play an important role in ensuring that our online stores operate efficiently and provide an excellent customer experience.

Key Responsibilities

Magento & Shopify Website & Catalog Management

Manage and maintain Magento/Shopify-based eCommerce websites.

Update and maintain product catalogs, including:

Product listings

Product descriptions

Pricing

Images

Categories

Product attributes and specifications

Ensure product information is accurate, complete, and customer-friendly.

Monitor stock visibility and merchandising presentation.

New product listing: organizational works for requests of images, texts, translations and other for new products

Shopping Cart & Checkout Management

Monitor and manage the website shopping cart and checkout process.

Ensure customers can complete purchases smoothly.

Identify and escalate any checkout, payment, or cart-related issues.

Coordinate with developers and relevant teams to resolve issues efficiently.

Checkout process: ensuring customers are able to add the products to the shopping cart and complete the purchase with the payment methods accordingly

Quality Assurance (QA)

Perform regular website quality assurance checks following established company protocols and procedures.

Test website functionality from the customer’s perspective to ensure a seamless shopping experience.

Monitor:

Product pages

Navigation

Search functionality

Checkout flow

Promotions and discounts

Mobile responsiveness

Website usability

Bug management: reporting of bugs and errors in Magento/Shopify catalog or checkout process to developers with respective follow ups until fixed

Catalog QA verification: ensuring all products correctly appear on website, with attributes, prices, images, texts and availability corresponding to the stock

Website Operations & Project Coordination

Coordinate website updates and operational tasks.

Track outstanding issues and ensure timely follow-up.

Work with internal teams, developers, and stakeholders to implement changes and improvements.

Maintain organized reporting and task tracking.

Ensure all work follows company SOPs, processes, and quality standards.

Work organization: creation and organization of tasks in task management system (Trello) with weekly and monthly reports