Multi-Duty Receptionist - The Office of Dr. Passarello

Multi-Duty Receptionist - The Office of Dr. Passarello

Job Category: Front Office

Full-Time

On-site

Knoxville, TN 37916, USA

Description

The Office of Dr. Passarello, a division of Summit Medical Group, has an immediate need for an experienced Multi-Duty Receptionist to join their passionate, authentic, and growing team of professionals. The ideal candidate must be both professional and friendly and enjoy working with the patients and their families.

This is a Full time opportunity.

Responsibilities: (List does not include all duties assigned):

• Answers phone calls in a professional manner and assists caller's needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
• Appointment scheduling, referrals, and pre-certifications, etc.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies.)
• Cooperates and helps coworkers if needed and is committed to the success of the team.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evalua