Assistant Office Manager (Dental)

Assistant Office Manager -Full-Time | Henderson Family Dental | Dallas, TX

Location: 2011 N. Henderson Avenue, Dallas, TX 75206 Employment Type: Full-Time Pay: $26-$28/hour (based on experience) Bonus: Bonus opportunities + office incentives

Join the Front Office Team of a Seven-Time Award-Winning Dallas Practice

Henderson Family Dental has been a cornerstone of East Dallas since 1988 and for seven consecutive years (2019–2025), patients have voted us a D Best honoree. Founded by Dr. Jeff Nguyen, a second-generation dentist with deep Dallas roots, our practice delivers full-scope restorative, cosmetic, implant, and Invisalign care anchored by our full-time provider Dr. Lindawatti Hermawan, with Dr. Nguyen rotating through weekly and specialty coverage including oral surgery on a monthly basis. Ours is a practice where patients name our front desk staff by name in their reviews.

We're growing and looking for an experienced Assistant Office Manager who is operationally sharp, insurance-savvy, and ready to step into a leadership role with a clear path forward.

The Schedule

This is an extended-hours practice serving East Dallas. Here's what the week looks like:

• Alternating Mondays: 7:30 AM - 5:00 PM
• Tuesday / Wednesday: Extended hours, shift options of 9:00 AM-6:00 PM or 10:00 AM-7:00 PM
• Thursday / Friday: 6:30 AM - 4:00 PM
• Saturdays: 1-3 per month, 8:30 AM - 3:00 PM

This schedule requires flexibility and availability across morning and evening shifts. If you thrive in a dynamic, high-volume environment keep reading...

What You'll Own

• Support front office operations including scheduling, patient flow, and communication
• Assist with treatment planning and case presentation
• Verify insurance, manage claims, and support collections processes
• Track and interpret key performance metrics (KPIs)
• Partner with leadership to improve workflows, systems, and team performance
• Support training and development of team members
• Deliver an exceptional, patient-first experience
• Maintain accurate documentation and financial records

What We're Looking For

• 5+ years of dental front office or coordinator experience is required
• Open Dental experience is preferred
• Strong knowledge of insurance, claims, and treatment planning
• Understanding of KPIs and how they impact office performance
• Proven leadership ability or strong desire to grow into it
• Excellent communicator with strong relationship-building skills
• Results-driven, goal-oriented, and highly organized
• Flexible availability, this role requires morning, evening, and occasional Saturday coverage
• Long-term thinker who wants to grow with the practice

Preferred:

• Experience in a PPO or multi-provider environment
• Familiarity with extended-hours dental practice operations

What We Offer

• $26-$28/hour based on experience
• Bonus opportunities + office incentives
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• Life and disability insurance
• Voluntary benefit options
• Employee discount
• Ongoing training and leadership development
• Clear growth path toward growth

Ready to lead the front office of one of East Dallas's most decorated dental practices? Apply today.

Pay: $26.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person