Verizon Customer Care Associate
ORF Concepts · Hampton, Virginia · Posted Jun 29, 2026
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Start Your Career as a Verizon Customer Care Associate!
ORF Concepts is hiring a full-time Verizon Customer Care Associate in Virginia Beach to support the Nation’s #1 Service Provider.
As a Verizon Customer Care Associate, you'll work directly with customers to create exceptional experiences, answer questions, and introduce solutions that help people stay connected. This Verizon Customer Care Associate role is perfect for individuals who enjoy working with people, building relationships, and developing valuable communication and sales skills in a professional environment.
Verizon Customer Care Associate Key Responsibilities
- Interact directly with customers and deliver a positive experience from start to finish
- Educate customers on Verizon FiOS products, services, and promotions
- Identify customer needs and recommend appropriate solutions
- Answer questions and provide product information with confidence
- Support customer enrollments and contribute to overall sales objectives
- Build lasting customer relationships through professional communication
- Track customer interactions and sales activity accurately
- Represent Verizon and ORF Concepts with professionalism and integrity
Ideal Skills & Qualifications for a Verizon Customer Care Associate
- Customer service, retail, hospitality, client services, or sales experience is a plus
- Strong communication and interpersonal skills
- Positive attitude and professional demeanor
- Comfortable speaking with customers face-to-face
- Self-motivated and goal-oriented mindset
- Ability to work independently and within a team environment
- Eagerness to learn and develop new skills
Why Join ORF Concepts?
- Entry-level opportunity with ongoing development and mentorship
- Work directly with an industry-leading telecommunications brand
- Gain valuable customer service, communication, and sales experience
- Collaborative and team-oriented culture
- Clear opportunities to expand your skills and responsibilities
If you're looking for a Verizon Customer Care Associate position that combines customer interaction, professional growth, and sales experience, we encourage you to apply today. Join ORF Concepts and begin building your future as a Verizon Customer Care Associate.
Pay: $850.00 - $1,175.00 per week
Benefits:
- On-the-job training
- Professional development assistance
Work Location: In person