Child Care Advisor

Oversees caseload of customers to ensure positive outcomes

Provides intake services for applicants seeking subsidized child care services

Accepts and coordinates referrals for child care from authorized referral sources

Determines, verifies, and documents eligibility and notifies parents of their eligibility status

Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staff

Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted

Enrolls children in child care settings, as appropriate

Authorizes payment to eligible parents presenting appropriate qualifying documentation - Assesses parent fees

Implements client service, fund utilization, enrollment, and service priority strategies

Explains parents' rights and responsibilities and explains attendance responsibilities

Tracks attendance and services utilization - Refers suspected fraud or misuse to the appropriate resource

Enters client and case eligibility, demographic, and service information into the designated system

Assists and prepares responses for quality assurance monitoring

Provides process informational support/instruction to parents as needed

May coordinate the recruitment, processing, and monitoring of local area relative providers

Other duties as assigned

Three years directly related progressively responsible work experience or equivalent combinations thereof

Excellent communication and interpersonal skills

Strong management and organizational skills

Ability to work across all levels of management and staff

Must be knowledgeable about community resources

Ability to work with and relate to clients

Cultural sensitivity a must

Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.