Director, Continuous Improvement

Under the direction of the Executive Director of Analytics & Optimization, the Director of Continuous Improvement is responsible for leading, developing, and managing a team focused on driving operational excellence across non-gaming areas of the property, including Food & Beverage, Hotel, Security, Engineering, Environmental Services, etc. As a strategic partner and true change agent, this individual will lead high-impact initiatives aimed at streamlining processes, improving service delivery, and enhancing the overall guest and employee experience. The role requires close collaboration with property leadership to co-create strategic visions a