21GRAMS- Account Executive

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Job Summary:

Real Chemistry is looking for an Account Executive join our growing team!

21GRAMS , part of Real Chemistry, is a full-service healthcare advertising agency built on the belief that healthcare should feel more human. We combine bold creativity, strategic rigor, and deep scientific understanding to create work that changes behavior, improves outcomes, and makes a meaningful impact on people's lives. Our culture is grounded in collaboration, curiosity, and a shared commitment to doing exceptional work. We believe in being good to each other while pushing ourselves to deliver ideas that move audiences, brands, and healthcare forward.

21GRAMS is in search of Account Executive to join our growing team and to support projects and programs as directed by senior management on the team. This is an opportunity to support client and new business development efforts across a range clients, using your communications training and experience to improve health and make a difference.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do:

May participate in new business opportunities as a support to the Account Director by taking notes with input and/or planning meetings

Note taking during meetings/calls (internal and client-facing); sends prompt recaps to appropriate parties for review, filtering/editing and/or additional input before routing

With guidance from Supervisor and/or members of the account team, requests/collects and appropriately files the resources needed to service project scopes i.e.) client resources, creative briefs, project plans, etc.

Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.

Learns each client's review/submission schedule and project deadline to ensure they support the team to meet it/them

Supports PM to collect/track and/or compile internal and external feedback on each milestone delivery

Drives the creation of billable job codes

Shadows and assists Account Lead in preparation for and during monthly revenue recognition meetings

Practices and adheres to company SOPs (Standard Operating Procedures)

Effectively collaborates with members across the entire team to succeed

Ensures procedures are being followed by team members

Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus

Craft solutions that balance client objectives and timelines with internal recommendations

Serve as brand champion with ability to articulate the strategy and core communication platform

Demonstrate written and verbal communication skills

Manage expectations with clients as well as agency resources from project inception to completion

Establish goals to bring the 21GRAMS vision to life in everything that we do

This position is a perfect fit for you if:

Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I" , genuinely resonate with how you work and lead.

You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities.

You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment. As our business grows and changes, so do we.

You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.

You are energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact.

What …