Customer Service Representative (Order Management) - #35172
Manila Recruitment · TELECOMMUTE · Posted Jul 9, 2026
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This is a great opportunity to join a small, close-knit, and collaborative work environment where employees work closely with leadership and are trusted to manage their responsibilities independently. The company fosters a fun, collaborative, and relaxed work environment where team members are encouraged to bring their personality and sense of humour to work. At the same time, there is a strong culture of accountability and excellence, with a shared commitment to delivering accurate work and outstanding customer service. Team members are empowered to enjoy a positive workplace while maintaining high performance standards and taking ownership of their responsibilities.
Company Profile:
Our client is your Safety Supplies Partner focusing on Service and Innovation. They believe the partnership is essential with each of our clients in an effort to provide unmatched technical expertise, customer service, industry experience, technological e-store innovation and extremely aggressive pricing.
Their purpose is to reduce the overall cost of safety as well as our client's safety supplies. They focus on the overall importance of offering outstanding products as well as recognizing they carry far more value than just a commodity. Their experience allows us to build successful safety programs and maintain the "There When You Need Us" mentality.
Duties & Responsibilities:
Order Lifecycles: Actively generate, verify, and monitor Sales Orders and corresponding vendor Purchase Orders with rigorous attention to detail.
Inventory Tracking: Coordinate regular cross-checks between current system-wide stock levels and customer demands to minimize fulfillment gaps or delays.
Customer & Vendor Interface: Handle inbound support tickets, order confirmations, and shipment statuses with speed and absolute professionalism via secure enterprise tools and telephone communication.
Systems Administration: Execute accurate data entry across internal records, ensuring status tracking logs are uniformly up to date.