Bilingual Call Center Specialist - Customer Care

Fifth Third Bank, N.A. is looking for a Bilingual (Spanish Preferred) Consumer Contact Professional to provide outstanding customer service by handling phone calls effectively. This role requires fluency in both English and Spanish and responsibilities include managing customer inquiries, providing accurate information, and upselling products. The ideal candidate will possess strong problem-solving skills and excellent communication abilities.

The position offers a structured schedule with varying hours, and the bank promotes equal employment opportunities.