Sales Development Manager
Transform9 · Birmingham, Alabama, United States · Posted Jun 9, 2026
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Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.
Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.
Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.
About the role
Every enterprise deal starts with a conversation an SDR earned. You'll build our SDR function from the ground up — hiring the team, designing the playbooks, choosing the tools — and turn a list of physician groups into qualified pipeline for our enterprise AEs.
What you'll do
Build the SDR team from scratch: define the profile, hire, onboard, and coach with daily call reviews and structured development
Build outbound playbooks targeting practice administrators, COOs, and clinical leaders
Select and run the SDR tech stack — you'll determine the tools
Own pipeline generation targets and conversion metrics from first touch to qualified opportunity
Partner with marketing on ICP refinement, messaging, and campaign follow-up
Support sales leadership with pipeline reporting and forecasting
Location
Full-time onsite at our Birmingham, AL office.