Associate Operations Manager, Operational Safety
Doordashusa · Oakland, CA; Mesa, AZ · Posted Jul 6, 2026
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About the Team
DoorDash Labs is an independent robotics and automation team within DoorDash, focused on transforming last-mile logistics at scale. Our work reaches millions of people — and we're building the operational foundation to make that possible safely.
About the Role
As Manager of Operational Safety, you will lead the team responsible for safety systems, incident response, and SOP governance across DoorDash Labs' autonomous products. You will set strategy, build and develop a team of safety specialists, and partner with engineering and product leadership to ensure safety is embedded into every phase of development. This is a senior leadership role for someone who thrives at the intersection of operational rigor and cutting-edge autonomy.
You're excited about this opportunity because...
Lead and grow the safety team — hire, develop, and manage a team of operations safety specialists across remote and on-site functions
Set SOP strategy — own the design, governance, and continuous improvement of standard operating procedures; drive compliance across all Labs programs
Own safety analytics reporting — establish metrics and KPIs for operational safety; present trends, risks, and recommendations to senior leadership
Lead incident command — oversee critical incident triage and resolution; ensure root cause analysis and corrective action processes are rigorous and timely
Drive cross-functional safety programs — partner with engineering, product, legal, and field operations to build safety into product design, launches, and scale
Represent safety externally — engage with regulators, partners, and customers on safety standards and compliance as needed
We're excited about you because...
Required
7+ years in operations, safety, or a related field — autonomy, robotics, aerospace, or defense experience strongly preferred
2+ years managing or leading teams, with a track record of developing talent and building high-performing functions
Proven experience designing and scaling safety or operational systems in a regulated or safety-critical environment
Executive presence with the ability to influence senior stakeholders and present complex risk data clearly
Strong analytical mindset; comfortable with ambiguity and fast-changing priorities
Participate in on-call rotation and promptly respond to on-call events with urgency and rigor on nights and weekends.
Preferred
Deep familiarity with safety management systems (SMS), ISO 45001, or equivalent frameworks
Proven track record in designing, developing, and deploying comprehensive training programs and instructional materials.
Experience with autonomous systems, robotics deployment, or fleet operations at scale
Proficiency in Google Workspace, Jira, and SQL
Why This Role
Build and lead the safety function at one of the most ambitious autonomy teams in tech
Direct influence over systems that affect millions of real-world interactions
High visibility to DoorDash senior leadership and a clear path to Director-level growth
Competitive compensation, equity, and benefits
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here .
See below for paid time off details:
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$101,400 $149,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order …