Sales Development Representative

Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California office.

As a Sales Development Representative, you will:

Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)

Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans

Schedule product demonstrations for Sales Account Executives

Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives

Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends

Oversee that our CRM is being utilized and managed effectively

Meet and exceed daily KPI’s and monthly quota

Help coach and provide light training of new Sales Development Representatives as you grow

To be successful in this role, you'll need:

Ability and willingness to be a team player by collaborating and leading by example

Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer

An honest and genuine approach to helping potential customers

Resourceful and adaptable to change and feedback that is given

Ability to handle objections and proactively address potential roadblocks and/or issues

Strong interpersonal skills and friendly professional demeanor on the phone

Ability to articulate product value proposition with any level of detail or brevity

Bachelor's degree preferred

Prefer successful sales experience in a B2B SaaS environment

Desire to grow within our organization

Bonus: Fluent in Spanish!

This full-time position is compensated at an expected OTE of $80,000-$90,000. This position is also eligible for equity and standard company benefits.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks ( benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:

💪🏼 Health Wellness

Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date

Short term and long term disability

Employee assistance program

Reimbursement for a personal health and wellness membership

Generous parental leave

401(k) available upon hire

✈️ Time Off

11 paid holidays

Flexible time off - take the time off you need!

🥰 Giving Back

Matching donations for approved charitable organizations

Group volunteer efforts

Check out our founder’s story , life page , or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024 , and 2026 !

Shopmonkey is committed to building…