Case Administrator / ECRO

POSITION: Case Administrator / ECRO

ANNOUNCEMENT NUMBER: #26-02

DUTY STATION: New Orleans, Louisiana

POSITION TYPE: Full-Time

CLOSING DATE: Open until filled, preference given to applications received by July 17, 2026

SALARY RANGE: CL 24-25 ($44,701-$80,265) depending on experience and qualifications. Applicants hired at CL 24 may be promoted to CL 25 without further competition.

HOW TO APPLY:

To be assured consideration for this position, qualified applicants must submit a complete application packet that includes:

• A Cover Letter that refers to the vacancy announcement number and addresses your qualifications and relevant experience;
• A current/detailed resume;
• The names and current contact information for three professional references; and
• Form AO78, Application for Judicial Branch Employment. (Applicants are required to answer background questions 19, 20, and 21 on the AO78 application form.)

All application documents should be combined into one PDF document and emailed to: HR@laeb.uscourts.gov

Include the announcement number and position title (#26-02 Case Administrator) in the email subject line.

POSITION DESCRIPTION:

The United States Bankruptcy Court for the Eastern District of Louisiana is accepting applications for the position of full-time Case Administrator in New Orleans, Louisiana. The incumbent manages the progression of bankruptcy cases and related proceedings from case opening to final disposition.

The incumbent is fully proficient in administration and maintenance of the official case records. The incumbent performs quality control and docketing, monitors the completion of the required procedural steps, and performs the necessary noticing, administrative, and clerical tasks. The Case Administrator prepares case documents for appeal, reviews filed documents to determine conformity, takes appropriate action, and ensures that all orders and automated entries are appropriately and accurately docketed. As Electronic Court Recorder Operator (ECRO) this individual regularly ensures proper recording of court proceedings.

DUTIES AND RESPONSIBILITIES:

• Provide information, forms, and electronic case filing (ECF) instruction to external customers. Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Balance cash drawer at the end of the day.
• Process new case files. Verify the statistical opening information in the court’s automated system for accurately reporting cases to the Administrative Office.Ensure event codes are entered accurately.
• Manage bankruptcy cases to ensure timely progression from case opening to final disposition.
• Review, identify, and research the accuracy, timeliness, and quality of data entered into the case record.
• Prepare and analyze required reports to ensure that all case files and related information are accessible and adhere to quality assurance standards.
• Make corrections to the case record to comply with local and national procedures.
• Process notices of appeal and appeal-related documents.
• Run miscellaneous daily reports and examine cases on a regular basis for discharge and closing, ensuring that required documents are filed and all procedures completed (check for pending motions, fees due, pending deadlines, and hearings). Ensure compliance with local rules and procedures.
• Perform ECRO duties for court proceedings, including setting up and trouble-shooting courtroom technology equipment and software. Attend court sessions and conferences. Annotate accurate log notes during proceedings and monitor courtroom technology to ensure proper recording.
• Communicate effectively with customers and external filers and assist attorneys and the public with questions regarding bankruptcy procedures, status of cases and dates and locations of hearings.
• Prepare and ship records to or retrieves records from the appropriate Federal Records Center.
• Scan, copy, files, pick-up, sort, and process incoming mail. Receive and stamp incoming documents.
• Create copies of documents or other court forms for court personnel, attorneys and others requesters. Certify court documents.
• Provide backup coverage for team members and other departments as required.
• Perform all other duties as assigned.

MINIMUM QUALIFICATIONS:

Applicants must possess a high school diploma or equivalent. Additionally, the successful applicant must have two years of general experience, defined as: progressively responsible clerical or administrative experience, such as that obtained in law firms, legal offices, financial institutions, educational facilities, social service organizations, insurance companies, real estate and title offices, corporate headquarters or human resources/payroll operations; experience working in web-based environments; and data entry skills involving the use of automation and specialized terminology.

The successful applicant must be able to demonstrate that he or she can apply a body of rules, regulation…