Principal Solutions Engineer
MLabs · TELECOMMUTE · Posted Jul 8, 2026
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Location: United States (remote-first, office optional). EST time preferred
Remote | Full-time
Compensation: $160K - $220K
We are hiring on behalf of our client, who is seeking a Principal Solutions Engineer to help institutions, fintechs, and enterprises across the Americas adopt these cutting-edge infrastructure solutions with confidence and ease. This role is highly hands-on and client-facing, requiring the successful candidate to design integrations for complex environments, guide customers through deployment, and provide end-to-end technical support. The ideal candidate will seamlessly pair deep technical expertise with strong communication skills, serving as a trusted advisor to CTOs, architects, and engineering teams.
Key Responsibilities
Client Onboarding & Integration: Guide financial institutions and fintechs through seamless onboarding and integration processes.
Architecture & Deployment: Build secure, scalable deployment pathways that effectively bridge legacy and modern systems.
Hands-On Technical Support: Troubleshoot, resolve technical issues, and build solutions alongside client engineering teams in real time.
Commercial Collaboration: Partner with sales teams on technical proposals, product demonstrations, and comprehensive RFP responses.
Documentation & Guides: Maintain and continuously improve technical documentation, API references, and developer guides.
Product Feedback Loop: Gather technical feedback from clients and translate those insights into product and API improvements by collaborating closely with backend, security, and product teams.
Industry Representation: Represent the technology and brand at industry conferences, technical workshops, and high-level customer meetings.