Senior Product Manager

About Us:

The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.

Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.

We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices.

Our Values:

Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.

Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.

Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles.

The Role:

Nadia Care is seeking a talented, innovative Senior Product Manager who will be responsible for bridging the gap between clinical efficiency and technical scalability.

We design and build integrated solutions, working closely with data, care delivery, and business teams, and support those systems in production. Ours is an exciting environment using modern, cloud-based architectures that include bespoke custom applications and integrations between 3rd party systems and services. As part of our team, you will have the opportunity to contribute to driving improved maternal health outcomes, operational efficiencies across the organization, and go to market strategies.

In this role you will be a member of the Product and Engineering Team, working closely with business, clinical, data, engineering, and operational stakeholders to ultimately determine and deliver insights to drive adherence to our care model, provide improved operational experiences. You will be both technical and business-facing, being hands-on in identifying opportunities to improve the way care is delivered at scale, and liaising between clinical, business, operations and engineering teams.

You are fluent in AI as a practitioner, not just a buzzword. You have hands-on experience using AI tools, whether Claude, ChatGPT, or similar to accelerate your own work: drafting analyses, building internal tooling, generating and pressure-testing ideas, or automating repetitive workflows. At Nadia Care, this matters because we're a lean team operating in a space where speed of learning and execution is a competitive advantage, and we expect our PMs to be active participants in how AI shapes the products and workflows we build.

Responsibilities:

Product Strategy Execution

Own and execute the roadmap for our internal care delivery tools, prioritizing high-impact features that maximize care team throughput while maintaining the highest standards of patient safety.

Cut through the noise to evaluate which product opportunities are truly worth immediate investment, balancing clinical desires with core business and technical realities.

Leverage data, user feedback, and A/B testing to make informed, objective product decisions that meet compliance standards, ensure accurate data flow, and are scalable as Nadia Care grows.

Workflow Optimization

Embed deeply with the care delivery team to thoroughly map and understand their workflows, effectively becoming an internal subject matter expert (SME) on their tools, painpoints, and needs.

Design automated task-routing systems and clinical decision support tools that allow our care operations to seamlessly scale within existing and new markets.

Embrace a creative mindset by developing and deploying semi-automated or interim manual workarounds to solve immediate operational friction while long-term automation is being built.

Interoperability Integrations

Lead the technical strategy for integrating our EHR with our internal backend platform and third-party tools.

Partner closely with internal EHR specialists to deeply master our systems’ native configurations, features, and …