Customer Experience Leader and Store Operations Manager

Michaels Stores is hiring for a retail management position in Rochester, NY. The candidate will lead front-end operations, provide exceptional customer service, and ensure team compliance with company policies.

Experience in retail management is preferred. Responsibilities include coaching team members, managing in-store events, and serving as Manager on Duty. The role requires standing for long periods and interacting positively with customers.

Salary ranges from $17.00 to $22.70 per hour.