Retail Store Operations Manager

Huckberry is seeking an experienced Retail Operations Manager to lead store-level operations and ensure absolute back-of-house excellence in our newest brick-and-mortar location in Hayes Valley. This role focuses on optimizing back-of-house operations, ensuring inventory accuracy, and running a stable, compliant work environment.

We're looking for a process-driven leader who embodies the Huckberry spirit, possesses strong operational leadership skills, and excels at workflow management in a dynamic retail setting.  Reporting to the Senior Manager of Stores, you will take full ownership of core store operational functions while partnering closely with the Sales Manager to maximize store profitability. You will focus on inventory integrity, product flow efficiency, labor compliance, and codifying best practices to help scale our network playbook.

Responsibilities

Optimize back-of-house operations and maintain a stable, professional, and compliant work environment

Maintain consistent, efficient product flow within the store and hit the store's shrink target of 1% or less

Build productive, compliant weekly schedules within payroll targets and labor regulations to optimize floor coverage

Execute weekly cycle counts and process weekly damages to maintain strict inventory integrity

Coordinate product requests and facilitate inventory reallocation to the Distribution Center as required

Run hiring and onboarding execution at the store level, including postings, candidate flow, and first-week ramp

Document store-level operational workflows to feed the Senior Manager of Stores' network playbook

Partner with the Sales Manager to maximize store profitability, coordinate floor coverage, BOH support, and replenishment timing

Own the store's payroll spend, shrink dollars, damage write-offs, and BOH/supply budgets

Direct and manage BOH associates and key holders, building a strong store-level talent bench